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Training Courses
Our courses are built around the secrets of the most successful companies.
They are designed to be implemented. So we judge our success on what attendees change not what they learn
Effective Management Training.
- Transforming managers into leaders
- The 50 most important tasks of management
- The role and responsibilities of an effective Duty Manager
- The critical elements of each business discipline
e.g. operations, finance, marketing and sales
- Training and public speaking presentation skills
Operational Management.
- Setting up award winning quality standards
- A world class customer service plan
- World class event management
- How to network effectively
- Critical reception and front office skills
- Project Management
- The management of new builds and refurbishments
Sales & Marketing
- Where to spend your marketing and PR budget
- Really effective marketing tactics & strategies
- Really effective marketing promotions
- How to create and manage a brand
- Project marketing plans for openings or new launches
- Producing an effective sales plan
- How to conduct a marketing audit of your business
- PR management and Action Plans
- Data base and leads generation management
- The role of a Head Office marketing department
- An effective E-commerce plan
- Managing the media
- Commercial marketing: contracts,
sponsorship and supply deals
Planning
- How to write effective reports
- How to write effective business plans
- Risk management and disaster planning
Finance.
- Budgets, forecasts and cash flow for operational managers
Managers
- Reviewing profit and loss accounts
- Minimising each of your day to day business costs
- Cash control policies and creating a cash control culture
- Maximising income from every area of your business
- Achieving maximum gross profit
Personnel & Human Resources
- The secrets of companies with low wage costs
- How to transform the motivation of all your staff
- How to recruit a team of winners
- Effective Personnel procedures including training, appraisals and Induction
- Creating a winning culture
- Change management programmes for overcoming outdated attitudes and working practices
- How to conduct a review of your business & structure
- Disciplinary & grievance management
Interpersonal Skills
- Understanding what makes entrepreneurs and business leaders successful
- How to be assertive, get what you want, say what
you want - and still be liked
- Understanding exactly what you need to do to become a confident person or manager
- The psychology behind the very best sales people and communicators
- Managing conflict and learning the art of the most successful negotiators
- How to avoid, recognise and manage stress
- How to make any life changing decision
- Chairing and organizing meetings effectively
Course Duration & Location
Most courses are for one day but they can be expanded for large projects or tailored to a specific need. Training can take place on your premises or at our venues. |
