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Changing Life at Work.
So how do we get everyone to pull together, go the extra mile , care about quality and worry about the business costs ?
It's
something that was painstaking to research. The results, we promise you
though, will change the way you think about people for ever more.
THE RICH MINDS PROGRAMME.
Your results
- It's an investment in people that is totally focused on improving your financial position.
- Cost management, income generation , quality and the customer are at the heart of everything we teach.
What you will see
- A working environment that's, up tempo and results orientated but astonishingly good fun
- A hunger from your junior staff to improve their knowledge, seek more responsibility and progress with your company
- A team who are totally focused on your vision
- A team who aspire to deliver world class quality and service to your customers
- A management team leading your junior staff at a level you may not have thought possible
A LITTLE BIT ABOUT PEOPLE.
People don't change when you will them to, but when you respond to them as an individual.
Nearly
all interactions between people are based on the need to be understood,
to receive attention or to give something. People who are understood
are very appreciative and make exceptional employees.
Given the
right emotional stimulus people will do anything. If you know how to
emotionally stimulate someone you don't have to worry about sending them
a memo.
So that's what we do. We train your managers and
supervisors how to manage people. but we like to think we do this rather
differently.
UNDERSTANDING HUMAN NEEDS.
Emotional
food is in short supply, but all people need recognition, significance
and reassurance. All people are capable of amazing things when they feel
valued and important. All people are grateful when others show a
personal interest in them and their achievements.
And that's what
we do . We show your mangers how to provide these needs to your staff
and your staff how to provide these needs for your customer.
MANAGEMENT AND CHANGE.
A good definition of change management is ' getting people to do new things - willingly. '
However, for people to change they need
to see change around them, with their own eyes - not just hear about it.
The secret of any successful change is to get rid of the bad things,
whilst retaining those things that were good. And that's what we deliver
as well.
STAFF RESISTANCE.
The
key to the success of this change process is that all your staff are
involved. The first step to overcoming any resistance is to acknowledge
peoples point of view. That doesn't mean we do what they want, but it
does mean we let everyone know we appreciate and acknowledge their
views.
CHANGING BELIEFS.
A
change in beliefs precedes all peoples' new decisions and new actions.
It is our programme to change beliefs that is key in increasing
flexibility, changing working practices and enlightening people to
future possibilities
HOW THE PROGRAMME WORKS ?
To
begin with we sit down with your staff so they can share their hopes,
fears and aspirations. They also give us along list of what they like
and don't like at work and we feed this back to you anonymously. Then we
have an individual one to one with each of your staff.
We then create an emotional linkage between the staff and the business.
We
teach your managers and supervisors leadership. We get your team to
think of themselves as winners, so that they feel that the outside world
expects them to be, or become, winners. Which is when they strive to be
the best in their field.
Then we train all your junior staff to
think like managers. We teach them how to identify problems related to
quality, costs and income generation. We then empower them, set them
specific challenges. At this point everything changes
OUR PROMISE.
It will change some of your people and your business beyond recognition. |
